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FAQ's

FAQ's

 

How long will the delivery take?

- Each order is processed within 48 hours by our warehouse.  Depending on location, you may consider  5-7 business days as we carefully pack and make sure that your Artemis product reaches you at your doorstep.  

DO YOU SHIP INTERNATIONALLY?

- Yikes. Sorry for the bummer but as of now we are only selling across India.

WHAT PAYMENTS METHODS ARE AVAILABLE?

- Feel free to use all online payment methods as per your convenience.

 HOW CAN I CANCEL OR CHANGE MY ORDER?

- To reduce complexities we would assist you in cancellation before the orders are dispatch. For any help please feel free to reach out to us on our email/number.

HOW TO TRACK MY ORDER?

- Once the order has been dispatch, you will receive a courier tracking number. For additional information, you can email us with your order number.  

WHO SHOULD I HAD TO CONTACT IF I HAVE ANY QUERIES?

- You can reach us with the email id info@houseofartemis.in or contact us at +91-94089 02281

ARE THE COLOURS OF PRODUCTS SHOWN ON THE WEBSITE ACCURATE?

- All our pieces are crafted in-house at our studio. We ensure that our pieces are shot in standard light giving colors truest and nearest to our pieces. However, due to the intricacy of work involved in our pieces, there may be minor variations in the color of the fabric, dyes, or prints of the product image you see on your screen and the actual product. 

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